Axis Outsourcing Campus Recruitment Specialist
Schedule of Campus Drive
| Date | 15th July 2017 |
| Venue | CIME |
| Reporting Time | 1.30 PM |
Interview Process
| Step 01 | Written Test |
| Step 02 | Practical Technical Interview |
| Step 03 | HR Interview |
Job description & company details.
| 1 | Company & Name | StayinFront India Pvt. Ltd. | ||||||||
| 2 | Nature of the company and Area of Operation | Software Development | ||||||||
| 3 | How is your man power distribution ratio in terms of Freshers & Experienced | 20% fresher/trainees | ||||||||
| 4 | Designation of the posts | Technical Support Developer | ||||||||
| 5 | Number of vacancies | 20+ | ||||||||
| 6 | What are the branches you are going to hire from | B.Tech – (ECE, CST, IT, EEE) & MCA, for 2017 & 2018 graduating batch. | ||||||||
| 7 | Academic criteria |
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| 8 | Place of posting during probation and after probation period | Gandhinagar | ||||||||
| 9 | Salary Package |
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| 10 | Service Bond | No | ||||||||
| 11 | Service Agreement period | NA | ||||||||
| 12 | Maximum back paper allowed at the time of appearing the process | No Back log students are allowed | ||||||||
| 13 | Narrative Description: | The Technical Support Engineer will be responsible for
1. Tier 3 support issues 2. Administration of the StayinFront Application servers and applications 3. Administration of Database servers 4. Performance monitoring |
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| 14 | Responsibilities: | The main responsibilities are as follows:
· Conduct periodic server checks and maintenance tasks. · Configure and maintain StayinFront application functionality and performance. · Execute software releases to QA, UAT and Production environments. · Provide tier 3 support for all StayinFront clients. · Develop and maintain client and remote install procedures and custom install scripts. · Target test core product patches and enhancements. · Document all issues in the provided tracking system for future references. · Be a subject matter expert for tier 1 & tier 2 support teams. · Troubleshoot errors and manage change control implications for system upgrades and application software releases. · Evaluate and escalate core product issues to R&D. · Instruct StayinFront staff on technical support and integration functions and processes. · Evaluate documented resolutions and analyse trends for ways to prevent future problems. |
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| 15 | Essential Qualifications: | · Relevant tertiary qualification | ||||||||
| 16 | Essential Requirements: | · Ready to work flexible shifts
· Ability to work independently and complete assigned tasks under limited supervision · Highly self-motivated and directed with a keen attention to detail · Strong technical problem solving skills · Ability to conduct analysis and recommend appropriate solutions for assigned requests. · Follow up on and take responsibility for unresolved issues or escalations |
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| 17 | Desirable Requirements: | · Knowledge of CRM and application support experience
· Working knowledge of VMWare, Mercury Quality Center, All Microsoft OS and MS SQL Server. · Effective interpersonal and communication skills · Good documentation skills |
